Privacy Policy
Effective Date: January 30, 2026
Introduction
Rocky Mountain Behavioral Medicine (RMBM) is committed to protecting the privacy and confidentiality of our patients and website visitors. As a behavioral health provider, we understand the sensitive nature of the information entrusted to us and take our responsibility to safeguard your privacy seriously.
This Privacy Policy explains how we collect, use, disclose, and protect your personal and health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA), state privacy laws, and other applicable regulations. This policy applies to all services provided by Rocky Mountain Behavioral Medicine, including in-person consultations, telehealth services, and interactions through our website.
By using our services or providing us with your information, you acknowledge that you have read and understood this Privacy Policy.
Types of Information Collected
We may collect the following types of information:
Personal Identification Information:
We collect information through various methods:
Direct Collection:
We collect and use your information for the following purposes:
Treatment and Care:
Healthcare Operations:
Rocky Mountain Behavioral Medicine implements comprehensive security measures to protect your information:
Physical Safeguards:
Data Sharing
We respect your privacy and limit the disclosure of your information. Your health information may be shared in the following circumstances:
With Your Authorization:
We will not share your information with third parties without your written authorization, except as described below or as required by law.
Treatment Purposes:
User Rights
Under HIPAA and applicable state laws, you have the following rights regarding your personal and health information:
Right to Access: You may request to review and obtain copies of your health records. Requests must be made in writing, and we will respond within 30 days. A reasonable copying fee may apply.
Right to Amend: If you believe your health information is incorrect or incomplete, you may request an amendment. We will respond to your request within 60 days.
We may deny your request for an amendment if we determine that the health information:
Right to Request Restrictions: You may request limitations on how we use or disclose your information. While we will consider your request, we are not required to agree to all restrictions.
Right to Confidential Communications: You may request to receive communications about your health information by alternative means or at alternative locations (e.g., calling a different phone number or sending mail to a different address).
Right to an Accounting of Disclosures: You may request a list of certain disclosures of your health information made by us during the six years prior to your request.
Right to a Copy of This Notice: You may request a paper copy of this Privacy Policy at any time.
Right to Revoke Authorization: You may revoke any authorization you have given us to use or disclose your information, except to the extent we have already acted in reliance on your authorization. Any revocation must be submitted in writing.
Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights. You will not be retaliated against for filing a complaint.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Rocky Mountain Behavioral Medicine
Privacy Officer: Melissa Leeper
Rocky Mountain Behavioral Medicine
1191 S Parker Rd, Suite 101
Denver, CO 80231
Phone: (720) 633-9693
Email: [email protected]
For complaints or concerns about privacy practices, you may also contact:
U.S. Department of Health and Human Services Office for Civil Rights 200 Independence Avenue, S.W. Washington, D.C. 20201 Phone: 1-877-696-6775 Website: www.hhs.gov/ocr/privacy
Changes to This Privacy Policy
Rocky Mountain Behavioral Medicine reserves the right to modify this Privacy Policy at any time. We will post any updated policy on our website and make copies available at our office. Changes will be effective immediately upon posting. The revised policy will apply to all information we maintain, including information collected before the change.
Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. If you have questions about any aspect of this policy, please contact our Privacy Officer before proceeding with services.
This Privacy Policy complies with HIPAA Privacy Rules, applicable state laws, and other federal regulations governing the privacy of health information.
Introduction
Rocky Mountain Behavioral Medicine (RMBM) is committed to protecting the privacy and confidentiality of our patients and website visitors. As a behavioral health provider, we understand the sensitive nature of the information entrusted to us and take our responsibility to safeguard your privacy seriously.
This Privacy Policy explains how we collect, use, disclose, and protect your personal and health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA), state privacy laws, and other applicable regulations. This policy applies to all services provided by Rocky Mountain Behavioral Medicine, including in-person consultations, telehealth services, and interactions through our website.
By using our services or providing us with your information, you acknowledge that you have read and understood this Privacy Policy.
Types of Information Collected
We may collect the following types of information:
Personal Identification Information:
- Full name, date of birth, and gender
- Contact information (address, phone number, email address)
- Emergency contact information
- Medical history and current health conditions
- Mental health assessments and diagnoses
- Treatment plans and progress notes
- Prescription and medication information
- Insurance information and billing records
- Records from other healthcare providers
We collect information through various methods:
Direct Collection:
- Information you provide during intake appointments, consultations, and treatment sessions
- Forms completed in our office or through our patient portal
- Phone conversations and email correspondence
- Telehealth platform interactions
- Information received from other healthcare providers with your authorization
- Insurance companies for verification and claims processing
- Referral sources (with appropriate consent)
We collect and use your information for the following purposes:
Treatment and Care:
- Providing, coordinating, and managing your behavioral health treatment
- Communicating with you about your care and appointment scheduling
- Consulting with other healthcare providers involved in your treatment
- Processing insurance claims and verifying coverage
- Billing for services rendered
- Managing accounts and collecting payments
Healthcare Operations:
- Quality assurance and improvement activities
- Staff training and professional development
- Compliance with legal and regulatory requirements
- Business planning and operational management
- Complying with federal and state laws
- Responding to lawful requests from courts, government agencies, or law enforcement
- Reporting required by public health authorities
Rocky Mountain Behavioral Medicine implements comprehensive security measures to protect your information:
Physical Safeguards:
- Secure facilities with restricted access to authorized personnel only
- Locked filing cabinets for paper records
- Secure disposal procedures for documents containing personal information
- Encrypted electronic health records systems
- Secure, password-protected networks and databases
- Regular security updates and system monitoring
- HIPAA-compliant telehealth platforms
- Secure backup systems and disaster recovery procedures
- Mandatory staff training on privacy and security protocols
- Background checks for all employees with access to patient information
- Strict policies limiting access to information on a need-to-know basis
- Regular risk assessments and security audits
- Business associate agreements with third-party vendors
Data Sharing
We respect your privacy and limit the disclosure of your information. Your health information may be shared in the following circumstances:
With Your Authorization:
We will not share your information with third parties without your written authorization, except as described below or as required by law.
Treatment Purposes:
- With other healthcare providers directly involved in your care (e.g., physicians, specialists, laboratories)
- With family members or others you designate as involved in your care
- With insurance companies to verify coverage and process claims
- With billing services and collection agencies for payment processing
- With our legal and financial advisors
- When required by federal or state law
- In response to court orders or subpoenas
- To report suspected abuse, neglect, or domestic violence as mandated by law
- To prevent serious threats to health or safety
- To the appropriate authorities if we believe there is an imminent risk of harm to you or others
- With service providers who assist in our operations (e.g., IT support, billing services, electronic health records vendors) who are bound by confidentiality agreements and HIPAA requirements
User Rights
Under HIPAA and applicable state laws, you have the following rights regarding your personal and health information:
Right to Access: You may request to review and obtain copies of your health records. Requests must be made in writing, and we will respond within 30 days. A reasonable copying fee may apply.
Right to Amend: If you believe your health information is incorrect or incomplete, you may request an amendment. We will respond to your request within 60 days.
We may deny your request for an amendment if we determine that the health information:
- Was not created by our practice (unless the originator is no longer available to make the amendment);
- Is not part of the medical records we maintain.
- Would not be available for your inspection under applicable law; or
- Is accurate and complete.
Right to Request Restrictions: You may request limitations on how we use or disclose your information. While we will consider your request, we are not required to agree to all restrictions.
Right to Confidential Communications: You may request to receive communications about your health information by alternative means or at alternative locations (e.g., calling a different phone number or sending mail to a different address).
Right to an Accounting of Disclosures: You may request a list of certain disclosures of your health information made by us during the six years prior to your request.
Right to a Copy of This Notice: You may request a paper copy of this Privacy Policy at any time.
Right to Revoke Authorization: You may revoke any authorization you have given us to use or disclose your information, except to the extent we have already acted in reliance on your authorization. Any revocation must be submitted in writing.
Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights. You will not be retaliated against for filing a complaint.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Rocky Mountain Behavioral Medicine
Privacy Officer: Melissa Leeper
Rocky Mountain Behavioral Medicine
1191 S Parker Rd, Suite 101
Denver, CO 80231
Phone: (720) 633-9693
Email: [email protected]
For complaints or concerns about privacy practices, you may also contact:
U.S. Department of Health and Human Services Office for Civil Rights 200 Independence Avenue, S.W. Washington, D.C. 20201 Phone: 1-877-696-6775 Website: www.hhs.gov/ocr/privacy
Changes to This Privacy Policy
Rocky Mountain Behavioral Medicine reserves the right to modify this Privacy Policy at any time. We will post any updated policy on our website and make copies available at our office. Changes will be effective immediately upon posting. The revised policy will apply to all information we maintain, including information collected before the change.
Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. If you have questions about any aspect of this policy, please contact our Privacy Officer before proceeding with services.
This Privacy Policy complies with HIPAA Privacy Rules, applicable state laws, and other federal regulations governing the privacy of health information.
SMS Terms & Conditions
Mobile Opt-In, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes
SMS Consent Communication:
The information Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from Rocky Mountain Behavioral Medicine, you may receive messages related to the following:
Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your appointments/follow-up messages.
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt in to receive SMS messages from Rocky Mountain Behavioral Medicine in the following ways
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly by visiting our website or calling our office at (720) 633-9693.
Standard Messaging Disclosures:
SMS Consent Communication:
The information Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from Rocky Mountain Behavioral Medicine, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your appointments/follow-up messages.
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt in to receive SMS messages from Rocky Mountain Behavioral Medicine in the following ways
- By messaging us first
- By submitting an online form
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly by visiting our website or calling our office at (720) 633-9693.
Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting "STOP."
- For assistance, text "HELP" or visit our website or call our office at (720) 633-9693.
- Message frequency may vary.